Nestlé UK & Ireland is recalling three Aero hot chocolate products because of a quality issue.
The products are Aero 'Hot Choc' jars (288g) and sachets (24g) and Aero Go Instant 'Hot Choc' cups (28g). No other Nestlé or Aero products are affected.
There is a possibility that food-grade silica beads could be found in a very small number of packs.
These are not harmful if consumed, but Nestlé sets very high standards for the quality of its products and any packs affected by this issue clearly fall short of those standards. This relates only to Aero hot chocolate and does not affect any other Nestlé or Aero products.
We are asking consumers not to consume any of the above products, to dispose of the contents and send the lid of the jar, the empty sachet or the sleeve of the cups (cardboard of plastic 8-sleeve) with their name and address for a full refund (including postage) to:
United Kingdom
AERO HOT CHOCOLATE RECALL
PO BOX 205
FREEPOST 1374
YORK
YO91 1XB
Republic of Ireland
AERO HOT CHOCOLATE RECALL
PO BOX 205
YORK
YO91 1XB
UNITED KINGDOM
Postage from Ireland will be reimbursed along with the product refunded.
Consumers with any concerns can call us free on 00800 63785385 (9am - 5pm Monday - Friday).
The quality of our products is a non-negotiable priority for Nestlé. We apologise sincerely for the inconvenience caused by this recall.