The CARE audit programme
We assess compliance around human rights and labour practices, business integrity, safety and health, environmental sustainability and security through the CARE programme, which relies on an independent external audit network.
The audits take place every three years (every five years for the CARE program in the United States), and are performed by three leading independent audit companies: SGS, Bureau Veritas and Intertek. Where necessary, we introduce detailed action plans that are thoroughly and systematically monitored.
The findings are classified in three categories:
• Minor – an isolated and non-repetitive finding or minor issue;
• Major – a systematic finding or major issue or infringement against local legislation; and
• Critical – an exceptional issue, which requires immediate notification to the Nestlé Group Compliance Committee.
In 2015, we carried out 250 CARE audits across Nestlé, taking our cumulative total to 2,207 audits since 2005.
By the end of 2015, we had identified 184 CARE gaps. We have introduced corrective action plans to cover these gaps, 36 of which are now closed. The remaining corrective action plans are in process of being implemented.