Targets and performance

Targets and performance

Nestlé’s performance indicators provide a focus for measuring and reporting Creating Shared Value, sustainability and compliance.

Nutrition, health and wellness

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Nutrition and health research

  • In progress
  • By 2016 - (globally) Further develop and integrate the molecular nutrition capabilities and clinical strategies of the Nestlé Institute of Health Sciences and the Nestlé Clinical Development Unit to help improve the management of diseases using nutritional solutions.
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Nutritious products for children

  • Achieved
  • By 2015 - Maintain at 100% our children's products that meet all the Nestlé Nutritional Foundation criteria for children.
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Micronutrient fortification

  • In progress
  • By 2016 - (globally) Reach 200 billion servings of micronutrient-fortified foods and beverages annually worldwide, helping to address global micronutrient deficiencies with a special focus on children and women of childbearing age.
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Salt reduction

  • In progress
  • By 2016 - (globally) Further reduce salt content by 10% in products that do not meet the Nestlé Nutritional Foundation (NF) criteria, ensuring gradual salt reduction even in more challenging areas of our product portfolio.
  • By the end of 2015, we achieved an overall sodium reduction of 880 tonnes, or 8% towards our objective of a 10% reduction.
  • By 2017 - Meet the 2017 UK Public Health Responsibility Deal salt targets.
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Sugar reduction

  • Achieved
  • By 2014 - 100% of children’s products to meet the Nestlé Nutritional Foundation criteria for sugars.
  • By 2015: Reduce the sugars content in any serving of children’s or teenagers’ breakfast cereal brands to 9g or less per serving, to promote a reduction in sugars in children’s diets.
  • In progress
  • By 2016 - Further reduce sugars content by 10% in products that do not meet the Nestlé Nutritional Foundation criteria, to ensure continual improvement even in more challenging areas of our product portfolio.
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Portion guidance

  • Not yet achieved
  • By 2016 - (global) provide portion guidance on all children’s and family products.
  • In 2015, 67% of children’s and family products globally had specific portion guidance. On products that have a significant impact on the overall diet of children, such as recurring choices and more indulgent foods, 76.9% provided portion guidance.
  • In the UK & Ireland, at the end of 2015, over 90% of our kids’ and family products offered specific portion guidance.
  • In progress
  • By the end of 2015, over half of our confectionery products offered specific portion guidance.
  • By 2017 - provide portion guidance on all of our confectionery products.
  • By 2017 - provide portion guidance on all UK products, including breakfast cereals and ice cream products, designed for children and families.
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Labelling and providing clear nutritional information

  • Achieved
  • By 2014 - include on-pack messaging about sharing and portions on all relevant confectionary products.
  • By 2014 - apply the UK government’s new front-of-pack nutrition labelling scheme to all relevant products.
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Marketing of breast-milk substitutes

  • In progress
  • (globally) Continue to strengthen our internal BMS marketing practices; investigate any concerns raised with us, and take corrective action where needed.
  • (globally) Promote the importance of good nutrition in the first 1,000 days of life, provide support for parents to enable them to make healthy choices during this time, and support breastfeeding
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Whole grains and vegetables

  • Achieved
  • By 2015 - To ensure a high nutritional content, there will be more whole grain than any other ingredient in any serving of children’s or teenagers’ breakfast cereals.
  • In progress
  • By 2016 - (globally) 90% of Maggi product portfolio worldwide will be promoting home cooking and meals with vegetables.
  • Globally, we have implemented a renovation project to increase the use of familiar and recognisable ingredients in our Maggi portfolio. This requires changes to our packaging, which has delayed us from meeting our target for 90% of the Maggi product portfolio to promote home cooking and meals with vegetables. We continue to work on achieving this objective through the next year by merging it with our work on portion guidance.
  • At the end of 2015, 47% of our UK & Ireland Maggi retail portfolio promoted home cooking and meals with vegetables. We are continuing to work towards achieving this objective through the next year by merging it with our work on portion guidance.
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Saturated fats and trans fats reduction

  • Achieved
  • By 2014 - Ensure 100% of children’s products meet the Nestlé Nutritional Foundation criteria for saturated fats.
  • In progress
  • By 2016 - Further reduce saturated fat content by 10% in products that do not meet the Nestlé Nutritional Foundation criteria.
  • By 2016 - Remove trans fats originating from partially hydrogenated oils (PHOs) from our global product portfolio.
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Calorie reduction

  • Achieved
  • By 2014 - All single serve confectionery products to contain no more than 250 calories per serving.
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Healthy hydration

  • Achieved
  • By 2015 - (global) Further collaborate with governments, NGOs, academics and industry worldwide to provide a better understanding of the benefits of water as a key to healthy hydration.
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Nutritional education

  • Achieved
  • By 2015 - Reach 76,000 children in 339 primary schools around the UK through the Healthy Kids Programme (in partnership with PhunkyFoods).
  • We have reached more than 86,000 children in 316 primary schools. Whilst we did not manage to reach the number of primary schools, we did exceed our target of reaching 76,000 children.
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Employee health and wellness

  • Achieved
  • By 2015 - (global) Nestlé Healthy Kids Global Programme will be ongoing in 80 countries, including the UK & Ireland, to improve the nutrition, health and wellness of children around the world.
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Responsible marketing and advertising

  • Achieved
  • By 2015 - Implement a strengthened Marketing Communication to Children policy.
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Infant and child nutrition

  • In progress
  • By 2016: Launch large-scale children’s nutrition research projects in at least 10 countries globally to inform our own product and service development.

Environmental sustainability

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Resource efficiency

  • Achieved
  • By 2015 - Send zero waste from Nestlé in the Market (NiM) factories to landfill and incineration (excluding a minimum amount of hazardous waste).
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  • Achieved
  • By 2014 - Help identify and promote appropriate methods for the collection, sorting and recycling of mixed plastics.
  • Not yet achieved
  • By 2015 - 95% of our packaging to be recyclable.
  • As of the end of 2015, 93% of our packaging was recyclable, just missing our target of 95%. We plan to continue working to achieve this target based on a revised timeline.
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Environmental impact of our products

  • In progress
  • By 2017 - Develop a roll-out plan for incorporating EcodEX ecodesign principles into operational and product development plans.
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Climate change leadership

Energy and emissions objectives

Greenhouse gas
  • Achieved
  • By 2015 - reduce greenhouse gas emissions by 30% (2006 baseline year)
  • In progress
  • By 2020 - reduce greenhouse gas emissions by 40% (2006 baseline year)
Renewable energy
  • Achieved
  • By 2015 - Achieve 10% renewable energy use across all sites (2006 baseline year)
  • In progress
  • By 2020 - Achieve 20% renewable energy use across all sites (2006 baseline year)
Investing in low-carbon technologies
  • Achieved
  • By 2015 - Transition towards a low-carbon and renewable energy site at Fawdon (2006 baseline year)
Climate change adaptation
  • Achieved
  • By 2014 - Develop comprehensive climate change adaptation plans for all sites (2006 baseline year)

Transport and distribution

  • Achieved
  • By 2015 - Reduce inbound supplier vehicles by 10% (2006 baseline year)
  • Not yet achieved
  • By 2015 - Switch 15% of road transportation to rail (2006 baseline year)
  • By 2015 - Support the Freight Transport Association’s target, which is to reduce CO2 by 8% (2006 baseline year)
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Natural capital

  • Achieved
  • By 2015 - develop biodiversity programmes for each of our UK sites.
  • We have completed natural capital site assessments for Buxton, Fawdon, and Dalston, and will continue to roll-out assessments across our other sites on an ongoing basis. We are using the learnings from the pilot assessments to enhance the assessment process going forward.
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Environmental dialogue

  • In progress
  • By 2016 - (globally) Provide fact-based environmental information accessible to consumers in all countries, enabling them to make informed choices and improve their own environmental impacts.


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Supplier engagement

  • In progress
  • By 2017 - Define and start to implement action plans to save water in our milk supply chains.
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Water treatment

  • In progress
  • By 2016 - Implement the new and strengthened Nestlé Environmental Requirements for water quality and effluent discharge in all factories in order to help protect the environment.
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Access and conservation

  • In progress
  • By 2016 - (globally) 350,000 beneficiaries in local communities will have access to water, sanitation or hygiene projects around our manufacturing facilities and in Farmer Connect areas.
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Water policies and stewardship

  • In progress
  • By 2016 - (globally) Continue to build the 2030 Water Resources Group (WRG) by adding two more countries per year and further develop and publicise its Global Catalogue on Good Practices.
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Water efficiency and sustainability

  • Achieved
  • By 2015 - Reduce total water consumption of our factories and sites by 40% (from a 2006 baseline)
  • In progress
  • By 2020 - Reduce total water consumption of our factories and sites by 50% (from a 2010 baseline)
  • By 2020 - 40% reduction in water per tonne of product (baseline 2010)

Rural development and responsible sourcing

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Rural development framework

  • Achieved
  • By 2015 - (globally) Continue to establish baseline assessments in the countries of key importance to our business that show pronounced social need to guide us in aligning our activities with the priorities of local communities.
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Responsible sourcing

  • Achieved
  • By 2015 – 100% of our palm oil bought and used in UK & Ireland is independently verified as responsibly sourced and coming from a fully segregated supply chain.
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Nestlé Cocoa Plan

  • Achieved
  • By 2016 - Source 100% certified sustainable cocoa for confectionery.*
  • * The cocoa we source is certified via the mass balance approach.
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Nescafé Plan

  • Achieved
  • By 2015 – (global) Improve the sustainability of the Nescafé supply chain, source 180,000 tonnes of coffee from Farmer Connect, all of which are compliant with 4C’s baseline sustainability standard.
  • In progress
  • By 2020 – (global) Nescafé to improve the quality, quantity and sustainability of its coffee supply chain by distributing 220 million coffee plantlets.
  • By 2020 – (global) Nescafé to source 90,000 tonnes of coffee that is compliant with the Sustainable Agriculture Network principles.
  • By 2020 – (global) Source 100% of the coffee for Nespresso’s permanent range through its AAA Sustainable Quality Program on coffee sourcing, and improve farmer social welfare.

Our people, human rights and compliance

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Health & Safety

  • Not yet achieved
  • By 2015 - Reduce our recordable incident rate to 1.5.
  • By the end of the year our recordable incident rate was 1.7, down from 1.9 in the previous year but missing our target of 1.5.
  • In progress
  • By 2016 - Reduce our recordable incident rate to 1.4.
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Compliance violations

  • Achieved
  • By 2015 - The Nestlé Integrity Reporting System to be fully operational. Make information available to employees outlining the steps taken by the company to manage concerns and complaints.
  • In progress
  • By 2016 - Raise awareness of the existence of confidential reporting lines across the organisation.
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Anti-corruption and bribery

  • Achieved
  • By 2015 - Reinforce the Anti-Corruption Programme and communicate it to all Nestlé business employees within the UK & Ireland. Roll-out a new compliance e-learning module to ensure employees understand what is expected of them.
  • In progress
  • By 2017 - Ensure that all employees with access to computers to complete the new online compliance e-learning module.
  • Recognising that not all of our employees have access to a work computer, we are also developing plans to ensure that all employees have access to our Anti-Corruption Programme and training materials.
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Human rights

  • Not yet achieved
  • By 2015 - (globally) All FTSE4Good Countries of Concern where we operate are covered and our employees trained to reduce human rights risks in our operations.
  • In 2015, we trained a further 8,130 employees on human rights across nine FTSE4Good countries of concern. It means 72,778 employees have been trained across 66 countries since 2011.

    For reasons beyond our control, planned assessments could not be carried out in Egypt and Saudi Arabia. As a result, our original 2015 objective could not be met in full and a new 2018 objective has been introduced to provide an extension, allowing these and other remaining assessments to be carried out. For more information click here

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Child labour

  • Not yet achieved
  • By 2015 - (globally) Complete action plans to reduce child labour in our cocoa, hazelnut and vanilla supply chains, with 60?000 farmers trained on child labour practices, 60 schools built or renovated, and 80% of co-operatives covered by a child labour monitoring and remediation system (100% by 2016).
  • Our Child Labour Monitoring and Remediation System (CLMRS) identifies child labour in our cocoa supply chain, helping us understand root causes and develop appropriate responses. By the end of 2015, the system covered 40 cocoa co-operatives (50% of those supplying us), while 44,617 farmers and 120,067 community members had been made aware of child labour. All vanilla and hazelnut co-operatives were also covered.

    In 2015, we maintained our commitment to fight child labour as a member of the International Labour Organization’s Child Labour Platform, and continued to implement action plans focused on categories and countries with a higher risk of child labour issues.

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Gender balance

  • Achieved
  • By 2015 - Increase the proportion of female managers to 40%.
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Youth employment

  • In progress
  • By 2016 - Create 1,900 employment opportunities for young people across the UK & Ireland, including 300 paid work experience placements through the Youth Employment Initiative.
  • By 2016 - As part of the Youth Employment Initiative, reach 12,000 young people in the UK & Ireland through online challenges and 4,000 young people through employability skills workshops in 40 schools and colleges close to Nestlé UK & Ireland sites.
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Employee CSV training

  • Not yet achieved
  • By 2015 - Provide nutrition training to all our employees.
  • By the end of 2015, we had provided 92% of our office staff and 100% of our factory staff with Nutrition Information as detailed in Nestlé Nutrition Quotient training.
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Investment and growth

  • Achieved
  • By 2015 - Invest £500 million to establish our next generation of world-class manufacturing facilities in the UK.
  • In progress
  • By 2017 - Ensure that all contractors working across Nestlé sites in the UK are paid the UK Living Wage.
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  • Not yet achieved
  • By 2015 - Raise £750,000 for our Charity of Choice, Action for Children
  • We raised £700,000, falling shy of our target by £50,000.