Health & Safety

safety health

Health & Safety

What is the issue?

We believe that safety and health is fundamental to the success of our business. Every employee, contractor or visitor should be able to go home at the end of the working day without having suffered or caused harm in any way.

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Why is it important?

Because we believe that no level of workplace harm is acceptable, our ultimate goal is to achieve a rate of zero injuries and work-related illnesses. To do that, we need to make sure that health and safety awareness is ingrained into our everyday working culture at Nestlé, as an integral part of everything we do.


  • Not yet achieved
  • By 2015 – Reduce our recordable incident rate to 1.5.
  • By the end of the year our recordable incident rate was 1.7, down from 1.9 in the previous year but missing our target of 1.5.
  • In progress
  • By 2016 – Reduce our recordable incident rate to 1.4.

Zero harm to our employees, contractors and visitors.


A healthy, happy and productive working environment.

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What are we doing about it?

At Nestlé, everyone has a personal responsibility for the environment, their own personal safety and the safety of others. This is the core principle underpinning our attitude to safety, health and the environment (SHE). We expect all of our employees, whatever their level or function, to be living this principle in their daily working lives.

To make safety part of our culture, and to ensure that all our people are aware of their responsibilities, we have a range of safety policies and awareness-raising initiatives in place. Along with our Nestlé UK & Ireland SHE Policy, we have also produced our Six Golden Rules for SHE, introducing six simple, easy-to-remember rules for all employees to keep in mind.

We believe that no level of workplace harm is acceptable and our ultimate goal is to achieve a rate of zero injuries and work-related illnesses. To do that, we need to make sure that health and safety awareness is ingrained into our everyday working culture at Nestlé, as an integral part of everything we do.
Dame Fiona Kendrick, Chairman and CEO, Nestlé UK & Ireland

Safety Walks

When it comes to encouraging a culture of safety at work, it’s important that our managers can be seen to be leading by example. In line with this belief we created Safety Walks, a programme that involves our most senior teams touring our offices, warehouses and factories to carry out inspections, identify risks and discuss health and safety issues with employees.

In 2014 and 2015 combined we carried out 536 Safety Walks. These involved senior leadership team members including Fiona Kendrick and our factory management teams across Nestlé UK & Ireland. This was well ahead of our target of 430 over the two-year period, demonstrating the importance of visible leadership in health and safety.

Safety progress and performance

All of these initiatives make up part of our wider safety plan, which has the ultimate aim of achieving zero harm and incidents at each of our sites. We measure the performance of this plan through our recordable incident rate.

By the end of 2015, our recordable incident rate was 1.7. This is a major improvement from our rate in 2008 (5.9), and a step on from our performance in the previous year (1.9). However, it missed our target for 2015 of 1.5. To keep momentum in our journey to zero harm, we have set a more ambitious target of 1.4 for 2016.


OHSAS accreditation for our offices

Following in our factories’ and warehouse’s footsteps, our UK offices gained their OHSAS 18001 accreditation in 2015. This accreditation shows that we have strong safety management systems in place across all manufacturing sites and offices within the market.

This means that all of our UK and Ireland factories, warehouse and offices are now accredited to the OHSAS 18001 standard.

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Preventing slips, trips and falls

Slips, trips and falls in the workplace are our largest cause of recordable injuries. To address this, we launched a campaign across all our offices and manufacturing sites in the UK & Ireland to raise awareness of the issue and prevent this kind of accident from happening. The two-month campaign was well received, with strong engagement across the market.

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What’s next?

We have a number of key areas of focus in our continuing journey to becoming a zero-harm business. These include: continuing to improve the safety of our working environment through measures such as our Safety Walk programme; ergonomic risk reduction and behavioural coaching; offering health checks to our employees (including mental health checks); refreshing our SHE values and making sure they are communicated effectively; and closely integrating SHE into our factory improvement programme.

Alongside this, we are improving safety in our factories with a renewed focus on machinery safety, and by engaging our employees in identifying risks and finding improvements. In line with recent government strategy, we have also created a joint national forum with our workplace unions with the shared ambition of improved health and safety for all.